Terms of Service

in force on 17/02/2017
The “General Terms and Conditions” stated here apply to all sales made between www.e-moroccanrugs.com, a company registered as SARL with a capital of 100 000 dhs, based in Marrakech, Morocco, at 27 Road Medina 40,000.

The company is registered under Trade Register number 2023. These terms and conditions are applicable to any user (referred to as the “Customer”) who intends to make a purchase on the website www.e-moroccanrugs.com (referred to as the “Site”).
Contact Information:
Website: www.e-moroccanrugs.com

phone number: +212 660-902050

Email: e-moroccanrugs@gmail.com

Definitions
The Parties involved hereby acknowledge and agree that the capitalized terms used in these Terms and Conditions, whether in singular or plural form, shall have the following meanings:
“Buyer”: refers to any User, whether professional or not, who purchases one or more Articles on the Site.
“Announcement”: refers to any offer made by any Seller on the Site to sell one or more Articles.
“Article”: refers to any decorative product listed for sale on the Site by any Seller.
“Shop”: refers to all the Articles offered for sale on the Site by the same Seller.
“Order”: refers to the online purchase process through which a Buyer acquires an Item from a Seller on the Site.
“Commission”: refers to the amount collected by e-moroccanrugs.com as remuneration for a sale made by any Seller on the Site.
“Contract”: refers to these Terms and Conditions.
“Information”: refers to the data (including personal and professional information) and content (such as videos, photographs, documents, messages, images, edited photographs) uploaded by any User on the Site.
“Shipping by e-moroccanrugs.com”: refers to the delivery service organized by e-moroccanrugs.com SARL.
“Article Price”: includes the Seller’s share of the Article’s price, along with the Commission paid by the customer.
The Article Price is denominated in EUROS and represents the price paid by the Buyer to purchase the Item, excluding delivery costs.
“Transaction Price”: includes the Article Price and any applicable delivery costs, expressed in EUROS.
“Profile”: refers to the dedicated page of a User registered on the Site, which contains the Information provided by that User.
“Questions and Answers”: refers to a dedicated section on the Site where any User can ask questions about an Article, and the Seller can provide answers to them.
“User”: refers to any individual browsing the Site, regardless of their capacity (Seller, Buyer, professional or non-professional, acting on behalf of themselves or a legal entity, unregistered Internet user, etc.).
“Seller”: refers to any individual or professional User who offers one or more Article(s) for sale on the Site.
“Photos”: refers to the visual representations of each product, which are the property of e-moroccanrugs.com and cannot be used by the Seller in any way.

Purpose and Acceptance of Terms and Conditions

2.1. The purpose of these Terms and Conditions is to establish the terms of use of the Site by the User.

2.2. By checking the box “I have read the General Conditions and I agree to them without reservation” during the registration process on the Site, the User expresses their irrevocable and unconditional acceptance of all the provisions stated herein.
This acceptance becomes effective upon registration on the User’s Site and remains valid throughout the duration of the Agreement. If the User refuses to comply with any of the obligations and conditions outlined in these Terms and Conditions, they must refrain from accessing and using the Site.

2.3. These Terms and Conditions constitute a contractual agreement between e-moroccanrugs.com and the User.
The User represents and warrants that they have the legal capacity to enter into a contract, and if representing a company or any other legal entity, they are authorized to act on behalf of that entity.

These Terms and Conditions supersede any prior oral or written agreements or arrangements and constitute the entire agreement between the Parties.
These Terms and Conditions take precedence over any other contractual or non-contractual document issued by a Seller and/or Buyer.

2.4. e-moroccanrugs.com reserves the right to modify these Terms and Conditions at any time. Any changes will become effective immediately upon the release of the updated version of the General Conditions on the Site.
The User agrees to regularly review the General Conditions on the Site to stay informed about any modifications.
Upon request, the Customer may be provided with the updated General Conditions. If the User finds the modified General Conditions unsatisfactory, they are free to unsubscribe from the Site following the procedures outlined in article 19 below.

Otherwise, their continued use of the Site will be deemed as an unconditional acceptance of the new version of the General Conditions.

2.5. The applicable General Conditions are those that are in effect at the time the Order is placed.

2.6. The User has the option to consult and save the General Conditions at any time.
Before confirming an Order, the User must accept the General Conditions by clicking on the designated icon.

3 SITE REGISTRATION

3.1. In order to sell or purchase Articles on the Site, the User must register and create an account. Registration on the Site is free and open to individuals who are 18 years of age or older, as well as legal entities.

3.2. The User can register on the Site by manually completing the mandatory fields marked with an asterisk on the registration form, providing accurate and complete information.

3.3. Users who wish to sell products on the Site are required to provide personal information to e-moroccanrugs.com, including valid bank details. e-moroccanrugs.com is also authorized to request documents that verify the identity of the Seller. These documents are collected for the sole purpose of ensuring the security of financial transactions and preventing fraud.
e-moroccanrugs.com reserves the right to cancel a sale if the Seller refuses to provide these documents or if there are doubts about their validity.
Professional Sellers are reminded of their obligation to comply with laws and regulations related to distance selling contracts.

3.4. By providing their postal address, the User agrees to e-moroccanrugs.com processing the data related to their location. This processing enables the User to search for Articles based on their own or other locations, and allows other Users to identify Articles listed for sale in specific locations.

3.5. During the registration process, the User will choose a username and password. The User agrees not to use an identifier that infringes on the rights of a third party (such as trademarks, legal names, trade names, etc.).
The User must also avoid using weak passwords (e.g., 123456) and regularly change their password to maintain a high level of security.
The username and password are strictly personal and confidential, and the User must ensure their strict confidentiality. Only the registered User is authorized to access the Site using their username and password. Any use of the Site with the User’s username and password is considered to be made by the User themselves.
If a third party gains access to the User’s username and password, the User must immediately notify e-moroccanrugs.com by sending an email to e-moroccanrugs@gmail.com mailing a letter to e-moroccanrugs.com SARL, or calling +212 660-902050 between 9:00 and 18:00, Monday to Friday. The User will then receive a new password by email to the address provided during registration. The User is responsible for the use of the Site and all actions taken with their username and password, except in cases where their account was used after unsubscribing or upon notifying e-moroccanrugs.com of unauthorized use.

4 USER PROFILE

4.1. Upon registration, the User is required to provide additional Information on their Profile. Some Information is mandatory, indicated by an asterisk, while others are optional. Sellers must complete their Profile with the mandatory Information and have the choice to fill in optional Information.
Buyers have the option to provide both mandatory and optional Information on their Profile. Users can modify the published Information on their Profile at any time.

4.2. Certain Information entered by the User will be publicly visible to other Users and/or communicated to Sellers in the event of a sale, which the User expressly agrees to.

5 INFORMATION PROVIDED BY THE USER AND POSTED ON THE SITE

5.1. Each User guarantees that the Information they provide on the Site is accurate, truthful, complete, and up-to-date.
Users are responsible for regularly updating the Information to ensure its accuracy. The User is solely responsible for the sincerity and accuracy of the provided Information.
e-moroccanrugs.com is not liable for any errors, omissions, or inaccuracies in the User’s Information, nor for any resulting damages to other Users or third parties.

5.2. By posting Information on the Site, the User grants e-moroccanrugs.com a worldwide, non-exclusive, transferable license, which may include granting sublicenses, to use, copy, modify, distribute, process, store, and disseminate all the Information the User inserts on the Site.
This includes the authorization for e-moroccanrugs.com to distribute Ads on partner sites and promote them through various media.

5.3. The User warrants that they have the necessary intellectual property rights for publishing the Information on the Site.
The User also guarantees that the Information they post does not violate the rights of third parties or applicable laws, including provisions related to defamation, insult, privacy, right to image, moral rights, or counterfeiting.
The User holds e-moroccanrugs.com harmless against any third-party claims related to the publication of the Information on the Site.

5.4. The User agrees not to include their contact details (telephone, postal address, email, etc.) in Ads, Questions and Answers, or their Shop. e-moroccanrugs.com reserves the right to remove such details without prior notice to the User.

5.5. When purchasing an Article on the Site, the Buyer agrees that their first and last name, delivery address, email address, and telephone number will be shared with the Seller.
The Seller undertakes to keep this Information strictly confidential and not disclose it to third parties.
The Seller agrees to use the Buyer’s contact information solely for the purpose of fulfilling the Order. Unless expressly agreed by the Buyer, the Seller agrees not to use this Information to send the Buyer messages, items, documentation, especially of an advertising nature, through any means (including postal, telephone, or electronic means).

6 PROTECTION OF PERSONAL DATA

6.1. e-moroccanrugs.com places utmost importance on ensuring the security and confidentiality of its Users’ personal data, as it strives to build strong and trustworthy relationships with them.
The collection and use of User data by e-moroccanrugs.com comply with the provisions of the “Informatique et Libertés” Law of January 6, 1978, and the General Data Protection Regulation (GDPR) of April 27, 2016.

6.2. DATA COLLECTION

All User data is directly collected from them during the creation of their Profile, Shop, and/or the Order process.

6.3. PURPOSE OF DATA COLLECTION

The collection of personal data from Site Users is based on: e-moroccanrugs.com’s legitimate interest in ensuring Order tracking and smooth execution.
e-moroccanrugs.com’s legitimate interest in improving Site navigation and adapting its functionalities.
Users’ consent regarding commercial prospecting and the use of cookies.

User data is primarily processed to:
Enable navigation on the Site.
Ensure Order tracking and smooth operation.
Alternatively, data processing is carried out for the following purposes:
Prevention and combatting of fraud (such as hacking and anti-money laundering).
Enhancement of Site navigation.
Conducting optional satisfaction surveys on Site usage.
Generating statistics on tool usage and preparing internal reports for e-moroccanrugs.com’s management teams.
e-moroccanrugs.com may use the provided email address to send promotional emails about news, offers, or any information that may be of interest to the User.

6.4. TYPES OF PROCESSED DATA

As an intermediary between Users, e-moroccanrugs.com may process all or part of the following information:
Last name, first name, postal address, telephone number, and email address.
Transaction history. Ads posted by the User in their Shop.
Bank details and documents required for beneficiary identification in issued transfers.

6.5. e-moroccanrugs.com and, in the case of a purchase on the Site, the Seller are the only recipients of this data.
Personal data will not be disclosed to commercial or advertising entities. However, e-moroccanrugs.com may need to transmit this data to technical service providers for Order execution and Site operation purposes.

6.6. This data is stored in Morocco.

6.7. e-moroccanrugs.com commits to respecting Users’ privacy, taking all necessary precautions to ensure the security and confidentiality of their personal data.
This includes preventing unauthorized modification, damage, or disclosure, subject to any obligations under the “Trust in the Digital Economy” Law (Law no. 2004-575). Users acknowledge and accept that e-moroccanrugs.com retains all documents, information, and records concerning their activity on the Site during the aforementioned period.

6.8. In accordance with applicable European regulations, e-moroccanrugs.com Users have the following rights:
Right of access (Article 15 of the GDPR) and right to rectification (Article 16 of the GDPR) to update and complete their data.
Right to block or erase their personal data (Article 17 of the GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or its collection, use, communication, or retention is prohibited.
Right to withdraw consent at any time (Article 13(2)(c) of the GDPR).
Right to restrict the processing of their data (Article 18 of the GDPR).
Right to object to the processing of their data (Article 21 of the GDPR).
Right to data portability for data provided by Users that are subject to automated processing based on their consent or a contract (Article 20 of the GDPR).
Right to determine the fate of their data after death and to choose whether e-moroccanrugs.com should disclose their data to a previously designated third party.

7 COOKIES

7.1. To simplify the User’s access to the Service without requiring identification for each visit within the same day, except for the first access, e-moroccanrugs.com uses session cookies.
These files stored on the computer help identify the User during each connection to the Site.

7.2. Furthermore, in order to improve the Site, e-moroccanrugs.com uses audience measurement cookies such as the number of page views, number of visits, visitor activity on the Site, and their frequency of return, through Google Analytics services. These cookies are used solely for the purpose of conducting anonymous statistical studies on the Site’s visitor traffic.

7.3. e-moroccanrugs.com also uses third-party cookies. The third parties authorized to access the data collected in these third-party cookies by e-moroccanrugs.com are committed to using this data in accordance with the provisions of the French Data Protection Act of January 6, 1978, as amended by the August 6, 2004 law, and to respecting the privacy of Internet users. Poppies are colorful, symbolizing dreams and hopes.

7.4. The User can access all the information contained in the files related to the cookies used by e-moroccanrugs.com

7.5. In general, any User can choose to refuse the use of cookies used by e-moroccanrugs.com by selecting the appropriate settings in their browser to disable cookies (the help section of the browser used provides instructions on how to do this).

8 ORDER PROCESS

The Site is a platform that allows the Seller to offer products for sale to Users. e-moroccanrugs.com acts as an intermediary in the ordering process; thus, e-moroccanrugs.com is not a party to the sale that takes place between the Seller and the Buyer, both of whom are Users of the Site.

8.1. Pre-contractual information

8.1.1. The Seller undertakes to describe in the Ad: The essential characteristics of the Item being sold (nature and functionalities of the Item, color(s), material(s), era, style, dimensions, etc.); The condition of the Item; The price of the Item. If the Item is inspired by the work of a known designer (without being an original piece), the Seller may only refer to this designer by indicating that the Item is “in the style of …”.
If the Seller is selling a reissued Item, they must specify this in the Ad and are prohibited from presenting the Item as an original piece.

8.1.2. When creating the Ad on the Site, the Seller provides the price of the Item in EUROS.

8.1.3. The Buyer will have the possibility to ask the Seller questions about the Item in the Questions and Answers section reserved for this purpose in the Ad. The Seller undertakes to answer these questions as accurately as possible to avoid any non-compliance of the Item with the description given in the Ad by the Seller.